Shipping Policy
The main site does not directly provide logistics services. It only aggregates and displays logistics information for each sub-brand to provide you with transportation service inquiries. Specific logistics rules are subject to the sub-brand policies.
1. Logistics Information Guidelines
- The main site’s “Sub-Brand Navigation – Products & Services” section indicates the logistics coverage of the corresponding sub-brand (e.g., the laser equipment sub-site supports global transportation, and the geotechnical materials sub-site covers all provinces in China);
- After clicking on the sub-brand entrance, you can view the detailed delivery time and freight rules on its “Logistics Instructions” page.
2. Main Station Assistance Service
- If you cannot find the logistics information on the sub-brand page, please contact the main site customer service and we will assist you in connecting with the sub-brand logistics department.
- Provide delivery service for sub-brand logistics complaint suggestions (the handling results will be fed back by the sub-brand).
3. Special Notes
- The transportation and installation services of sub-brand large equipment (such as woodworking machinery and laser cutting machines) shall be subject to the “Special Logistics Plan” announced by the sub-brand website;
- The main site does not participate in the sub-brand’s logistics pricing, delivery scheduling and damage claims. Please contact the sub-brand directly for related issues.
4. Contact Us
Privacy inquiries: 0086-19862475133
Email: [email protected]