Shipping Policy

The main site does not directly provide logistics services. It only aggregates and displays logistics information for each sub-brand to provide you with transportation service inquiries. Specific logistics rules are subject to the sub-brand policies.

1. Logistics Information Guidelines

  1. The main site’s “Sub-Brand Navigation – Products & Services” section indicates the logistics coverage of the corresponding sub-brand (e.g., the laser equipment sub-site supports global transportation, and the geotechnical materials sub-site covers all provinces in China);
  2. After clicking on the sub-brand entrance, you can view the detailed delivery time and freight rules on its “Logistics Instructions” page.

2. Main Station Assistance Service

  1. If you cannot find the logistics information on the sub-brand page, please contact the main site customer service and we will assist you in connecting with the sub-brand logistics department.
  2. Provide delivery service for sub-brand logistics complaint suggestions (the handling results will be fed back by the sub-brand).
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3. Special Notes

  1. The transportation and installation services of sub-brand large equipment (such as woodworking machinery and laser cutting machines) shall be subject to the “Special Logistics Plan” announced by the sub-brand website;
  2. The main site does not participate in the sub-brand’s logistics pricing, delivery scheduling and damage claims. Please contact the sub-brand directly for related issues.

4. Contact Us

Privacy inquiries: 0086-19862475133
Email: [email protected]